We place the highest value on intellectual property rights, which encompass copyrights, trademarks, patents, designs, and trade secrets. We are committed to safeguarding these rights and ensuring that all products and images displayed on our website are in compliance with legal standards. However, due to the large variety of items we offer, unintentional oversights may occasionally occur.
If you are the intellectual property owner or an authorized representative and believe that any product on our website infringes upon your rights, please contact us immediately. We assure you that we will take swift and appropriate action to protect your legitimate rights.
To submit a copyright or trademark infringement complaint, please email the following information to: copyright@freylighting.com：
Proof of your identity as the rightful owner or authorized representative of the material in question.
A detailed description of the work or material, including the specific location on our website (product URL).
Contact details, such as your address, phone number, or email address, so we can reach out to you.
A statement of your good faith belief that the disputed use is not authorized by the copyright holder or other intellectual property owner, their representative, or the law.
Information identifying the intellectual property you believe has been infringed on our website (e.g., “XYZ Copyright,” “ABC Trademark, Registration No. 123456, Registered on 1/1/04”).
For trademark infringement, please provide the trademark registration number, a link to the original publication, the URL of the infringing item/image, and any additional proof of your ownership or authorization to use the trademark.
Please note that the email address copyright@freylighting.com is strictly for copyright-related inquiries. For other matters, kindly contact our customer support team. We are committed to quickly resolving any intellectual property disputes and protecting the rights of the owners.
We deeply appreciate genuine and fair complaints and treat each case with the utmost seriousness. However, submitting a false infringement claim could lead to legal consequences, including potential damages and attorney fees. If you are uncertain about the material in question, we suggest consulting a legal expert before sending a notice. We value your efforts to protect intellectual property rights and look forward to collaborating with you to ensure legal compliance.
